Cathedral increases its claims handling flexibility with Taylored FastTRAX Claims Service


Cathedral has selected Charles Taylor Insurance Services’ (CTIS) advanced Taylored FastTRAX Claims Service. FastTRAX will provide Cathedral with greater flexibility in the way they choose to handle lower value and/or lower complexity claims increasing efficiency and achieving faster claims settlement.

The Taylored FastTRAX Service is designed specifically to drive down cost and ensure that carriers can focus adjusters on complex and high-value claims, whilst having the comfort of knowing that its low value and/or complexity claims are being handled by CTIS’s experienced London-based claims team. FastTRAX works to a top-quartile standard across all classes of business and has the benefit of providing flexibility for the Carrier.

Stephen Card, Chief Executive, Charles Taylor Insurance Services says:

“I am delighted that Cathedral has chosen FastTRAX to further enhance their available claims management solutions. We believe FastTRAX is more cost effective and more flexible than other solutions on the market”

FastTRAX is part of Charles Taylor’s Taylored Elective Services - a complete portfolio of delegated claims adjusting functions which provides Lloyd’s Managing Agents and Insurance Companies with a flexible outsource service designed to fit with each entity’s individual claims portfolio. A key component of these services is the flexibility that allows a claim to move between appropriate services or be returned to them at any time during the claims cycle. These services include the Taylored First Lead Service; the Taylored Second Lead Service (for claims designated as Complex under the Lloyd’s Claims Transformation Programme); Taylored Bordereaux Management Service; Taylored First Notification of Loss Service; the Taylored CAF Legacy Service and the Taylored Loss Fund Service.