Charles Taylor acquires Knowles Loss Adjusters


Charles Taylor has acquired KLA Holdings Limited and its subsidiary Knowles Loss Adjusters Limited (Knowles) a UK loss adjusting business focused on UK and Ireland property and casualty (P&C) claims. Knowles will complement the loss adjusting services already provided by Charles Taylor Adjusting (CTA). The acquisition will expand Charles Taylor’s UK office network with the addition of 10 UK offices and gives it a platform to further penetrate the UK loss adjusting market.

Knowles targets UK commercial, personal, construction and professional lines claims. It also provides managed claims services to insurers. It employs around 70 personnel and will continue to trade as Knowles following the acquisition.

All the directors and staff of Knowles will remain with the business. David Parker, a founder and managing director and Simon Smith, a director of Knowles will be instrumental in driving the business forward under Charles Taylor’s ownership.

Andrew Jackson, Managing Director, Charles Taylor Adjusting – Property, Casualty and Special Risks said: “We are already one of the leading specialist loss adjusters in the UK and international insurance markets. This acquisition will allow us to develop and grow our UK loss adjusting capability and brings us an established business, client base and network of UK offices, which will position us well to respond to tenders for those international and national account nominations, which require a network of offices across the UK, as well as overseas.”

David Parker, Managing Director, Knowles Loss Adjusters said:
“Knowles has grown and developed over the last 22 years because of our commitment to deliver a superior service by experienced and specialist staff. Charles Taylor has a similar ethos of delivering outstanding professional service and a global reputation in handling major losses. Our approach and the services we offer make this an ideal combination for our clients and staff. We are very pleased that Knowles has joined the Charles Taylor Group and look forward to working together to continue to grow the business under their ownership.”

David Marock, Group Chief Executive Officer, Charles Taylor plc said:
“Knowles is an excellent fit with Charles Taylor Adjusting and will give us a far greater footprint in the UK. Knowles’ expertise in UK general commercial claims perfectly complements our strength in international markets. This acquisition is a further demonstration of our commitment to grow the Group’s revenue and profit based on our professional services expertise.”