Stakeholder management

In recent years, social media and digital technologies have given unprecedented power to consumer activists and special interest groups.

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Businesses face new challenges as they engage directly – and instantly – with a diverse base of customers, stakeholders and opinion-formers.

We help companies to deploy coherent, targeted strategies across the entire stakeholder matrix, encompassing suppliers, communities, intermediaries, environmental activists, consumers and special interest groups. In particular, we advise clients on engaging with stakeholders through digital and social media channels, whose dynamics are vastly different from those of traditional media and face-to-face communication.