Social media management

Social media platforms (such as Twitter, Facebook, LinkedIn) have become an almost ubiquitous force in our society – and they present specific challenges and opportunities to businesses seeking to engage with their target audiences.

With social media, companies can enter into a dialogue with existing and prospective customers and stakeholders, finding out more about them, communicating with them, and even distributing products and services to them.

Although this kind of direct, instant relationship can present risks, those risks can be managed – and, realistically, very few of our clients can exclude some form of social media activity from their communications toolkit.

We offer a full suite of management tools for social media, including:

  • Profile creation
  • Monitoring and analytics
  • Interactive social management
  • Product testing
  • Social content creation
  • Customer service
  • Core communications